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Common questions about Athlete Builder

Send an email to questions@athletebuilder.com if you've got more questions and we'll do our best to answer.

  • What should I do if I forgot my username or password?

    When you create your account, you will be asked to provide an email address, which is how you sign in to Athlete Builder. If you forgot your password, please click here to reset your password. If you forgot the email (username) that you registered with, please let us know at questions@athletebuilder.com and we will help you find your email.

  • How do I get a registration code to create my account?

    When your league, school or team joins Athlete Builder as a customer - every athlete, coach and athletic administrator will be provided with an 8-digit registration code based on their role within the athletic program. As soon as you have received your code, all you have to do is enter the code on the Athlete Builder homepage or click 'Create a new account' in the menu and submit that code. Just finish the few remaining registration steps and you're ready to go!

  • Can I join Athlete Builder as an individual member?

    We currently do not offer subscriptions for individual athletes and coaches. This will be available in the near future. However, if you do wish to use Athlete Builder, check to see if your league, school, or team is already registered as a customer. If they are not, make sure to tell them to consider joining so you can gain access and start using our sport coaching platform.

  • How much does Athlete Builder cost?

    Athlete Builder offers a monthly and annual subscription model for districts, youth leagues, schools and teams. When you become a paying customer, we will work with you to properly set up all the teams within your athletic program. It usually takes less than a few hours to get you up and running - and you can start immediately adding your roster of coaches, players and administrators. If you choose not to renew Athlete Builder (as a league, school or team), all the registered users in your athletic program will be moved to our 'limited feature' free membership. For more information, please see our subscription packages and pricing.